L'AGENCE

USA SHIPPING

Lagencefashion.com charges a $10 ground shipping rate on all domestic orders placed through our website.   An email receipt containing order information is sent for every transaction and a tracking code will be generated once order is fullfilled.   Please keep it for your records.
Please reference service schedules (in business days) for FedEx ground shipments.

INTERNATIONAL SHIPPING

Lagencefashion.com currently offers shipping to following locations:
  • United Kingdom
  • Canada

RETURN POLICY

***All return requests should be sent in writing to support@lagencefashion.com, then a return code along with a return shipping label will be issued . 
  • Any L'AGENCE merchandise purchased online should be returned within 14 days of purchase.
  • Returned merchandise should include receipt, L'AGENCE hang tags and be in the same condition as when it was received.
  • Used and/or washed merchandise cannot be returned.
  • No refunds on sale items.
  • LAGENCEfashion.com merchandise cannot be exchanged or returned to a licensed retailer of L'AGENCE merchandise.
  • We will only refund shipping charges if we sent the wrong item or the item sent was defective.

SHIPPING QUESTIONS

Our Customer Service team is happy to help you Monday through Friday, 9am – 6pm PST. Call 1-888-315-1840 or email support@lagencefashion.com